IVS AI Agent

AI agents for calls and chat

An agent that answers, calls and writes.Your team takes over what is worth it.

IVS AI Agent takes and makes phone calls and runs chat conversations on WhatsApp and Viber. It records what was agreed, picks the outcome and writes it into your CRM. You set up the agents, what they know, the phone connection and the contacts yourself.

Free plan: 25 chat conversations and 15 call minutes a month. No card required.

A real screening, replayed
Alex · virtual assistant
Hi Mike, this is Alex, the virtual recruiting assistant at Northline Freight. May I ask you a few quick questions about the regional CDL-A position? Reply YES to start, or STOP to opt out.

Recruiter's card

Class A CDLYes+5
ExperienceMore than 5 years+8
EquipmentReefer+4
Violations, 3 yrsNone+5
Accidents, 3 yrsNone+5
AvailabilityWithin two weeks+4
Score so far0
≈ 3 min

A typical screening, at the candidate's own pace.

0 – 64

Points in the bundled driver screening. The thresholds are yours to set.

4

Outcomes a recruiter can act on: hot, warm, cold, disqualified.

EN · SR

Calls and chat in English and Serbian. You pick the language per agent.

From a list of names to a shortlist

Four steps, and only the first one is yours.

  1. Add candidates

    Paste a list or a CSV: name, phone number, position. Numbers are cleaned up and duplicates are dropped.

  2. The agent opens the conversation

    On WhatsApp with your approved template. On Viber, the candidate taps your link. It says it is a virtual assistant and asks for permission first.

  3. It listens like a person and scores like a form

    People answer in their own words, several things at once, in any order. Each answer lands on the right question with the right points.

  4. You get the shortlist

    Every conversation ends with a result, the score per question, a short summary and the full transcript. Step into the chat whenever you want.

One message, three things understood

Candidates do not fill in forms. They write like this, and the agent files it correctly.

about seven years now, mostly reefer. btw what does it pay?
experienceMore than 5 years+8
equipmentReefer+4
questionanswered from your knowledge basepay

The answer about pay comes from the text you provide. If the knowledge base does not cover a question, the agent says a recruiter will follow up and notes the question on the card.

Straight talk about the channels

WhatsApp and Viber have rules. We build to them instead of hiding them.

Official Business Platform

WhatsApp

Runs on your own business number. The first message has to be a template approved by Meta. Once the candidate replies, the conversation is free-form for 24 hours.

Meta bills template messages to your account. We add no markup.

Official bot

Viber

Viber does not let a bot write first. Candidates open the chat from a link or QR code in your job ad, SMS or e-mail, and the agent takes it from there.

Viber charges a monthly fee per bot through its partners. Replies inside the session are free.

In your browser

Sandbox

Play the candidate yourself. Test your questions, scoring and knowledge base before a single real message is sent.

Included in every plan, also in Free.

You stay in charge

Asks first, stops on STOP

Every outbound conversation starts with a request for permission. STOP ends it and the number is never contacted again.

Only your facts

Company questions are answered from your knowledge base and nothing else. No invented salaries, no promises.

Human takeover

Write into any conversation yourself. The agent pauses until you hand it back.

Contact hours

New conversations and reminders go out only inside the hours you set, in your time zone.

Scoring you can read

Every point traces back to an answer. Knockout answers are named, not hidden in a number.

Delete on request

Remove a candidate and their conversations with one action when they ask you to.

Voice agents for the call center

Build an agent from a template: sales, lead qualification, appointment booking, reception. Connect your operator over SIP, decide how many lines answer, and start a campaign. Try the agent in the browser first, no telephone needed. Voice agents speak English and Serbian.

Your first agent can be working today

Create a workspace, pick a template, write down what the agent should know and talk to it in the browser.

Start free